Continuous Improvement has many definitions: Continuous improvement is the process of improving quality, productivity and cost by eliminating waste. Continuous Improvement is an operational philosophy used to achieve substantial improvement by focusing on Customer Satisfaction, Universal Participation-and Ongoing Improvement.
Continuous improvement is a component of every day aspect at CadAid and is used to provide a systematic, data-driven guide for both, day-to-day as well as long-term decision-making. A variety of strategies are used to take stock of where we stand as a company by tracking progress of our goals, evaluating our strengths and weaknesses, identifying obstacles to our goals, reflecting on our current successes, and implementing strategies to overcome the obstacles thereby improving on our performance and ability to deliver better services to our clients. With Continuous Improvement, we hope to achieve increased customer satisfaction, improved cost control, better employee morale and communications, increased job satisfaction/ reduced staff turnover and improved employee productivity.