Our Mission
"In everything we do, we seek to add a significant value to our clients and strive to make a profound impact on our client's performance". By working together with the clients on a continuous basis as an integral part of their organization, CadAid is able to achieve an improvement to each client's performance thereby providing them with a significant value through considerable cost and time savings. CadAid strives to meet and exceed every client's expectations, thereby delivering better value, faster programs and enhanced quality. Providing personalized service, timely turnarounds and accurate drawings is CadAid's primary goal. CadAid's principal and staff devote focused attention to the unique demands and requirements of each and every client.
CadAid's business practices are based upon 8 basic principles:
Uncompromised Quality:
Who says "Quality" and "Cost" don't go together? CadAid realized that in order for a project to be successful, it needs to precede with robust and accurate data. In order for companies to use the data, it has to be cost effective. CadAid developed and implemented numerous processes to achieve unsurpassed quality by maintaining lower costs, thereby translating to a win – win situation for their clients.
Seamless Integration:
CadAid has successfully managed to seamlessly integrate with their client companies thereby being able to provide services with optimum efficiency. By implementing custom tailored models catered to the needs of each client, such as using unique layering systems and colors, sharing data on the inter/intranet and utilizing video conferencing, CadAid has been able to lend with partner firms to minimize the disruptions caused as a result of hiring an outside agency. On numerous occasions, our team members are even assigned the email addresses of our client companies. CadAid's goal is to overcome all the shortcomings of working with an outside agency. "We want to make our clients feel exrememly comfortable working with us so that there is no apparent difference between having employees working within their office or working with an outside agency like ours." With the help of our clients, CadAid has developed several Continuous Improvement programs so as to be able to increase work efficiencies.
Commitment to Technology:
CadAid is committed to technology. By continuously investing in the latest available technology, CadAid is able to keep abreast of the trends and provide a cutting edge services to all our clients.
Dedicated Services:
CadAid believes that the formula to a successful project is communication and relationship. A dedicated CadAid team member is assigned to every client so as to maintain consistency and flow of information to/ from the project.
Sensitivity to Cost:
CadAid has developed and implemented numerous cost saving processes and the savings as a result of these processes are passed on to our clients so as to provide a value to each of our client. CadAid is sensitive to budgets and project costs. CadAid's focus is to complete the projects as soon as possible so as to minimize costs. Our 3-point quality control check ensures lesser redlines due to errors.
Continuous Improvement:
CadAid believes that - "in continuous improvement lies success and in stagnation lies failure". By developing and implementing continuous cost saving and efficiency boosting ideas, CadAid is able to provide a higher value to each of our clients.
Total Customer Satisfaction:
We strive for 'Total Customer Satisfaction'. In our client's success is our success. As quoted by the founder, Rimona Prabhu - "In everything we do, we seek to add a significant value to our clients and strive to make a profound impact on our client's performance".
Long Term Partnership:
Over 90% of our clients are repeat customers and a majority of our new clients come from existing client referrals. That should say something about our reputation and quality of service!
